12 Things to Avoid Saying (and What to Do Instead) When Working with Deaf People

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Bridging the Communication Gap In professional and social environments, we often conflate hearing with listening. Genuine listening requires intent and a shift in perspective. As mental health expert Neil Glickman emphasizes, hearing individuals do not need to “fix” or change Deaf people; rather, they must change their own thinking to foster relationships built on equality, […]

Deaf Communication Etiquette: Beyond the “Volume Control”: Why Your Good Intentions Might Be Hurting Your Deaf Friends

Deaf Communication Etiquette Why Your Good Intentions Might Be Hurting Your Deaf Friends The Silence of the “Well-Meaning” Wall When a hearing person realizes they are speaking to someone who is deaf, a reflexive instinct often takes over: they begin to shout. This “loudness myth”—the belief that increasing volume equates to increasing understanding—is one of […]